JCurve Solutions (ASX: JCS) to partner with the Harvey Norman Technology for Business division to drive adoption of innovative service management and scheduling software, Riyo. Strategic referral partnership to expand reach into businesses delivering services across Australian, as well as JCS’ NetSuite ERP solutions for SMEs and corporates.
JCS announces today that it has become a technology partner of Harvey Norman Technology for Business after completing a selection process and technical due diligence. Riyo has been selected as one of the preferred solutions to handle rostering and scheduling of jobs in an efficient and customer-focused way. JCurve Solutions is also appointed as a preferred implementation partner for NetSuite including JCS’s exclusive small business edition, JCurve ERP.
The Riyo platform delivers innovative service management and scheduling software that helps companies with a service component to remove bottlenecks, scale quickly with demand, and turn their service jobs into “job done”. Riyo overcomes common roadblocks to operational excellence while keeping a strong emphasis on creating memorable customer experiences.
Harvey Norman is one of Australia’s leading and most trusted brands. The company’s Technology for Business division has been established specifically to meet the needs of Australian businesses in helping them run their operations more efficiently and securely through the right selection of technology.
Stephen Canning, JCS CEO, explains, “We are excited to announce a partnership that brings together two long-standing technology providers that have a shared interest in helping Australian businesses run their operations smoothly. Both companies are committed to delivering technology solutions that increase efficiency and collaboration.”
"Riyo is fast becoming a disruptor of legacy or manual solutions by delivering a modern, progressive job management and rostering solution that is tailor-built to the requirements of businesses delivering services,” - Stephen Canning, JCS CEO.
"As Australian businesses work to navigate the challenges faced by COVID-19 there is a greater need for businesses to have the right technology solutions in place to keep their businesses running, and prioritise ways to streamline and automate business processes. Companies that come out of these challenging times stronger will be the ones that carefully evaluate how they can achieve operational excellence, whilst being so good their customers can’t ignore them."
“With our close engagement with the customer-focused team at Harvey Norman Technology for Business, we are confident that Riyo and our suite of ERP solutions have the flexibility and scalability to deliver great value to businesses across Australia.”
Rutland Smith, a Director at Harvey Norman Technology for Business explains “Partnering with the team at JCurve Solution to join our growing network of technology providers unites our shared commitment to deliver best-of-breed technology solutions that creates exceptional value to customers. Our goal is to build a strong collaborative relationship that offers our customers significant opportunities to improve their business operations.”
“Many Australian businesses have needed to review their technology solutions and business operations at a rate never experienced before due to recent lockdowns leaving significant numbers of employees working remotely. We’ve also seen the need for greater visibility, transparency and control when delivering services during these times. We are excited to partner with JCurve Solutions to provide world-class, end-to-end integrated cloud software solutions that help businesses address these challenges.” - Rutland Smith, Director at Harvey Norman Technology for Business.
"With the combination of Riyo’s feature-rich technology, a modern user interface, and the team’s industry experience, we look forward to introducing a market-leading service management and scheduling solution for businesses across a wide range of industries that are providing trades, installations, repairs, maintenance, as well as healthcare and aged care services."
About Harvey Normans Technology for Business
Harvey Norman Technology for Business is a part of the trusted Harvey Norman brand. With over 200 franchised stores nationwide and more than 50 years of experience in retail, the company provides quality products, great value and exceptional service.
Harvey Norman Technology for Business is committed to providing competitive prices and exceptional service to schools, businesses and franchises, enterprise corporations and government organisations. Offering a range of finance and leasing options, trade credit accounts, product care replacement packages and technical phone support seven days a week.
Harvey Norman Technology for Business is dedicated to offering a complete solution, saving both time and money. With the support of its franchise network and great supplier relationships, it supplies competitive volume deals, Australia-wide.
About JCurve Solutions:
Together, we’re all more successful. JCurve Solutions (ASX: JCS) brings the right tools, technology, and talented people together to help companies across Australia, New Zealand, Singapore, the Philippines, and the entire Asia-Pacific region see greater success. The team at JCS has wide-ranging experience from over 600 implementations and is passionate about delivering world-class business management solutions that empower companies of all sizes to improve performance and realise greater success.
Founded in 1997, JCS is an award-winning cloud technology provider recognised for delivering exceptional customer value and lasting improvements to customers' business performance. JCS delivers industry-leading software solutions, backed by high-quality implementation, account management, training and support services – all delivered by a team of dedicated technology experts.
JCS supplies and develops the innovative service management software, Riyo, that helps companies with a service component to remove bottlenecks, scale quickly with demand, and turn their service jobs into “job done” – all while helping customers creating memorable customer experiences.
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