JCS’ innovative service management and scheduling software, Riyo, to be integrated by leading software provider, Epicor, into the growing Australian aged care market. Partnership to expand Epicor market-leading solution for the Australian aged care industry.
JCurve Solutions (ASX: JCS) announces today that it has become an Alliance ISV (independent software vendor) partner for Epicor Software Corporation. Following a comprehensive selection process and technical due diligence, Riyo has been selected as the preferred solution for rostering and scheduling jobs as part of the Epicor SLS offering.
"Riyo is fast becoming a disruptor of legacy solutions by delivering a modern, progressive field service and rostering solution that is tailor-built to the requirements of the Aged and Community Care market."
Epicor is one of Australia’s leading solutions for the aged care industry managing over 50,000 residents. The company’s Senior Living Solution (SLS) is designed specifically for the operators of residential aged care, independent living, and community care organisations.
Stephen Canning, JCS CEO, explains, “We are excited to announce a partnership that brings together two powerhouses in software development. Both companies are committed to delivering increased efficiency, accuracy and operational improvements in the Aged and Community Care sector.”
The Riyo platform delivers innovative service management and scheduling software that helps service-focused companies remove bottlenecks, scale quickly with demand, and turn their service jobs into “job done”. Riyo overcomes common roadblocks to business success while keeping a strong focus on creating winning customer experiences.
“Riyo is fast becoming a disruptor of legacy solutions by delivering a modern, progressive field service and rostering solution that is tailor-built to the requirements of the Aged and Community Care market. Traditional solutions lack the agility that many companies in the industry need to thrive in the modern world of service delivery,” continues Stephen.
"With Australia’s ageing population and continuous transformation of the industry resulting from major reforms and policy updates, service providers must prepare for growth and take advantage of the opportunities to serve this market better and ensure the best care available."
“With our close engagement with the progressive team at Epicor, we are confident that our rich functionality of Riyo has the flexibility and scalability to deliver the greatest value to the Aged and Community Care sector.”
“Bringing in Australia based ISV partner, JCurve Solutions, to join our global Alliance ISV partner eco-system shares our commitment of providing global end-to-end solutions that delivers exceptional local experiences to our customers,” says Vish Thirumurthy, Global Head of Partners, Epicor. “Our goal is to build a strong collaborative relationship that offers our partners significant opportunities to grow their business globally.”
The Riyo solution is set to provide Aged and Community Care organisations with a ready-to-deploy mobile solution, available in the cloud. These companies stand to gain real-time, easy engagement between all parties involved in the service-delivery process – from the back-office schedulers to carers on the road and care recipients.
Greg O’Loan, Regional VP of Epicor, explains, “The Aged and Community Care sector has become one of Australia’s top-performing divisions providing a world-class, end-to-end integrated software solution, available in-cloud and on-premise. With Australia’s ageing population and continuous transformation of the industry resulting from major reforms and policy updates, service providers must prepare for growth and take advantage of the opportunities to serve this market better and ensure the best care available.
"With the combination of Riyo’s feature-rich technology, a modern user interface, and Epicor’s deep industry experience, we look forward to providing a market-leading rostering and scheduling solution for the growing Aged and Community Care sector."
“The Australian Bureau of Statistics’ population projections shows that in 2012, over 14% of the population was aged 65 years and over and is projected to increase to 22% by 2061. Additionally, people are living and staying in their homes longer than ever before, with greater financial stability, which is driving demand for home care.
In today’s business environment, aged care organisations must be more efficient and client-centric to provide high-quality services while remaining profitable. The partnership between Epicor and JCurve strengthens the delivery of innovative technology that improves scheduling, productivity, and provides unrivalled customer experiences. As Greg elaborates, “With the combination of Riyo’s feature-rich technology, a modern user interface, and Epicor’s deep industry experience, we look forward to providing a market-leading rostering and scheduling solution for the growing Aged and Community Care sector.”
Epicor Software Corporation is a global provider of industry-specific enterprise software to promote business growth. The company provides flexible solutions designed to fit the precise needs of the Aged and Community Care sector, along with manufacturing, distribution, retail and service industries. Epicor brings more than 45 years of experience with customers’ unique business processes and operational requirements, leveraging this expertise in every solution. Epicor’s solutions dramatically improve performance and profitability while reducing complexity – so businesses can focus on growth. For more information, visit www.epicor.com.
To learn more about Epicor SLS (senior living solution), visit http://www.epicor.com/en-au/erp-systems/senior-living-solution.
About JCurve Solutions:
JCurve Solutions is a trusted technology solutions partner, listed on the ASX (JCS). The team at JCS utilise the power of the cloud to help customers make lasting, substantial improvements to their performance and grow into great businesses.
Founded in 1997, JCS has become an award-winning solution provider recognised for delivering exceptional customer value. As a full-service, end-to-end technology partner, the company delivers industry-leading, fit-for-purpose software solutions and high-quality, structured implementations, account management, training and support services – all provided by a dedicated team of experts.
JCS supplies the innovative service management software, Riyo, that helps companies with a service component to remove bottlenecks, scale quickly with demand, and turn their service jobs into “job done” – while maintaining a strong focus on creating winning customer experiences.
To learn more about JCurve Solutions, visit www.jcurvesolutions.com.
Also, see the original ASX announcement.